Best Buy Card: no one answers phone.. auto transfer after ss...
A Best Buy Card customer review by GetHuman user ~fed up from November 16th, 2017
Background on ~fed up's case
GetHuman: ~fed up - can you tell our other Best Buy Card customers when your case took place?
~fed up: Sure. It was morning, on November 7th.
GetHuman: Did you reach out to Best Buy Card, and if so, how?
GetHuman: And which of these common Best Buy Card customer issues best describes the reason you wanted to talk to them?
(Shows ~fed up a list of common Best Buy Card problems)
~fed up: "Question" was why I was trying to call.
~fed up's review of Best Buy Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fed up: no one answers phone.. auto transfer after ss* to dead extension - then transfered again to disconnected.. repeatedly.. best buy has no answer except for connecting you to the same place... what a joke.. someone needs to go...
GetHuman: Let's quantify your experience contacting Best Buy Card. On a scale of 1 to 5, how easy is it go get help on a Best Buy Card problem?
~fed up: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fed up: I'd give them a four out of five on communication.
GetHuman: And what about Best Buy Card's ability to quickly and effectively address your problem?
~fed up: For that I would say three out of five.
GetHuman: And finally- any advice for other Best Buy Card customers?
~fed up: Call them early in the day or late. Don't forget any personal or account information you might need for Best Buy Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fed up taken from his Best Buy Card customer service problem that occurred on November 7th, 2017.