Bing: Had been doing the run around with verification...

A Bing customer review by GetHuman user ~Clue Bat from November 22nd, 2017

Background on ~Clue Bat's case

GetHuman: ~Clue Bat - can you tell our other Bing customers when your case took place?
~Clue Bat: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Bing, and if so, how?
~Clue Bat: I used a help page I found on the GetHuman Bing customer service contact info page: Contact Bing Customer Service
GetHuman: And which of these common Bing customer issues best describes the reason you wanted to talk to them?
(Shows ~Clue Bat a list of common Bing problems)
~Clue Bat: "Cancel Account" was why I was trying to contact.

~Clue Bat's review of Bing customer service

GetHuman: So how would you sum up your experience for GetHuman's Bing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clue Bat: Had been doing the run around with verification. Hit this link, started chat, had things verified and taken care of in less than ** minutes. Perfect experience.
GetHuman: Let's quantify your experience contacting Bing. On a scale of 1 to 5, how easy is it go get help on a Bing problem?
~Clue Bat: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clue Bat: I'd give them a five out of five on communication.
GetHuman: And what about Bing's ability to quickly and effectively address your problem?
~Clue Bat: For that I would say four out of five.
GetHuman: And finally- any advice for other Bing customers?
~Clue Bat: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clue Bat taken from his Bing customer service problem that occurred on November 17th, 2017.

Bing

5.00 of 5 stars | 26 reviews

~Clue Bat's Bing Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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