Bing: Ive been searching for * days and still cant ge...

A Bing customer review by GetHuman user GetHuman-111787 from November 16th, 2017

Background on GetHuman-111787's case

GetHuman: GetHuman-111787 - can you tell our other Bing customers when your case took place?
GetHuman-111787: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to Bing, and if so, how?
GetHuman-111787: I used a help page I found on the GetHuman Bing customer service contact info page: Contact Bing Customer Service
GetHuman: And which of these common Bing customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-111787 a list of common Bing problems)
GetHuman-111787: "Service problem" was why I was trying to contact.

GetHuman-111787's review of Bing customer service

GetHuman: So how would you sum up your experience for GetHuman's Bing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-111787: Ive been searching for * days and still cant get anytime help which is ilpractically unheard of online.
GetHuman: Let's quantify your experience contacting Bing. On a scale of 1 to 5, how easy is it go get help on a Bing problem?
GetHuman-111787: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-111787: I'd give them a four out of five on communication.
GetHuman: And what about Bing's ability to quickly and effectively address your problem?
GetHuman-111787: For that I would say three out of five.
GetHuman: And finally- any advice for other Bing customers?
GetHuman-111787: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-111787 taken from his Bing customer service problem that occurred on November 8th, 2017.


5.00 of 5 stars | 26 reviews

GetHuman-111787's Bing Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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