Bing: I was speaking with someone who had a very dist...

A Bing customer review by GetHuman user ~Beingmenow1 from November 21st, 2017

Background on ~Beingmenow1's case

GetHuman: ~Beingmenow1 - can you tell our other Bing customers when your case took place?
~Beingmenow1: Sure. It was morning, on November 12th.
GetHuman: Did you reach out to Bing, and if so, how?
~Beingmenow1: I used a help page I found on the GetHuman Bing customer service contact info page: Contact Bing Customer Service
GetHuman: And which of these common Bing customer issues best describes the reason you wanted to talk to them?
(Shows ~Beingmenow1 a list of common Bing problems)
~Beingmenow1: "Service problem" was why I was trying to contact.

~Beingmenow1's review of Bing customer service

GetHuman: So how would you sum up your experience for GetHuman's Bing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beingmenow1: I was speaking with someone who had a very distinct British accent. She was unable to understand me, asking me to repeat. When I was trying to explain how upset I am, she told me she would terminate the call. I set Bing as my homepage and I explained to her that I do approximately * hours of different search per day. Since being on Bing for several months now, I have *** reward points and it has been on that * for * months. This is not right. I have exhausted every means of communicating this to you for help. Phone * ***-***-**** *****@***.com HELP
GetHuman: Let's quantify your experience contacting Bing. On a scale of 1 to 5, how easy is it go get help on a Bing problem?
~Beingmenow1: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beingmenow1: I'd give them a five out of five on communication.
GetHuman: And what about Bing's ability to quickly and effectively address your problem?
~Beingmenow1: For that I would say five out of five.
GetHuman: And finally- any advice for other Bing customers?
~Beingmenow1: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beingmenow1 taken from his Bing customer service problem that occurred on November 12th, 2017.


5.00 of 5 stars | 26 reviews

~Beingmenow1's Bing Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bing, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bing in any way.

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