I signed up for a bingplaces account and it wil...

A Bing customer review by GetHuman user ~Suz from November 21st, 2017

Background on ~Suz's case

GetHuman: ~Suz - can you tell our other Bing customers when your case took place?
~Suz: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Bing, and if so, how?
~Suz: I used a help page I found on the GetHuman Bing customer service contact info page: Contact Bing Customer Service
GetHuman: And which of these common Bing customer issues best describes the reason you wanted to talk to them?
(Shows ~Suz a list of common Bing problems)
~Suz: "Lower my bill" was why I was trying to contact.

~Suz's review of Bing customer service

GetHuman: So how would you sum up your experience for GetHuman's Bing customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Suz: I signed up for a bingplaces account and it will not let me login even though I verified the account. The only thing the rep could tell me is to sign up for a microsoft outlook which I did then she tells me it is not registered. I have gone round in circles trying to get a bingplaces set up and can't login but it tells me to set up a new account but trying to set up account tells me that email is in use. Support tells me to talk to someone else and they tell me to talk to them. Still cannot get into account.
GetHuman: Let's quantify your experience contacting Bing. On a scale of 1 to 5, how easy is it go get help on a Bing problem?
~Suz: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Suz: I'd give them a five out of five on communication.
GetHuman: And what about Bing's ability to quickly and effectively address your problem?
~Suz: For that I would say five out of five.
GetHuman: And finally- any advice for other Bing customers?
~Suz: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bing to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Suz taken from his Bing customer service problem that occurred on November 18th, 2017.


5.00 of 5 stars | 26 reviews

~Suz's Bing Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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