Blentec: I have been trying * different numbers to get a...
A Blentec customer review by GetHuman user ~Poed Customer from November 21st, 2017
Background on ~Poed Customer's case
GetHuman: ~Poed Customer - can you tell our other Blentec customers when your case took place?
~Poed Customer: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Blentec, and if so, how?
GetHuman: And which of these common Blentec customer issues best describes the reason you wanted to talk to them?
(Shows ~Poed Customer a list of common Blentec problems)
~Poed Customer: "Warranty claim" was why I was trying to call.
~Poed Customer's review of Blentec customer service
GetHuman: So how would you sum up your experience for GetHuman's Blentec customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Poed Customer: I have been trying * different numbers to get a hold of BlendTec. My pitchers are bad and I only purchased the unit * years ago. I have not been able to get through to anyone on any of the numbers. What's up with this? I'm about to go back to Costco and tell them I want a refund or credit so I can buy a Vitamix. I have duly followed use instructions...to have a *** dollar blender wimp out on a frozen banana in almond mild...weak! How do I get through?
GetHuman: Let's quantify your experience contacting Blentec. On a scale of 1 to 5, how easy is it go get help on a Blentec problem?
~Poed Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Poed Customer: I'd give them a three out of five on communication.
GetHuman: And what about Blentec's ability to quickly and effectively address your problem?
~Poed Customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Blentec customers?
~Poed Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Blentec to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Poed Customer taken from his Blentec customer service problem that occurred on November 17th, 2017.