Blue Cross and Blue Shield (NC): FINE
A Blue Cross and Blue Shield (NC) customer review by GetHuman user GetHuman-75699 from November 22nd, 2017
Background on GetHuman-75699's case
GetHuman: GetHuman-75699 - can you tell our other Blue Cross and Blue Shield (NC) customers when your case took place?
GetHuman-75699: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Blue Cross and Blue Shield (NC), and if so, how?
GetHuman: And which of these common Blue Cross and Blue Shield (NC) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-75699 a list of common Blue Cross and Blue Shield (NC) problems)
GetHuman-75699: "Get insurance" was why I was trying to call.
GetHuman-75699's review of Blue Cross and Blue Shield (NC) customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Cross and Blue Shield (NC) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-75699: FINE
GetHuman: Let's quantify your experience contacting Blue Cross and Blue Shield (NC). On a scale of 1 to 5, how easy is it go get help on a Blue Cross and Blue Shield (NC) problem?
GetHuman-75699: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-75699: I'd give them a one out of five on communication.
GetHuman: And what about Blue Cross and Blue Shield (NC)'s ability to quickly and effectively address your problem?
GetHuman-75699: For that I would say two out of five.
GetHuman: And finally- any advice for other Blue Cross and Blue Shield (NC) customers?
GetHuman-75699: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross and Blue Shield (NC) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-75699 taken from his Blue Cross and Blue Shield (NC) customer service problem that occurred on November 16th, 2017.