Blue Ridge Communications: My ppv doesn't work and there is not one single...
A Blue Ridge Communications customer review by GetHuman user ~Eric Agomuo from November 25th, 2017
Background on ~Eric Agomuo 's case
GetHuman: ~Eric Agomuo - can you tell our other Blue Ridge Communications customers when your case took place?
~Eric Agomuo : Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Blue Ridge Communications, and if so, how?
GetHuman: And which of these common Blue Ridge Communications customer issues best describes the reason you wanted to talk to them?
(Shows ~Eric Agomuo a list of common Blue Ridge Communications problems)
~Eric Agomuo : "None of those really matches why I wanted to call Blue Ridge Communications that day." was why I was trying to call.
~Eric Agomuo 's review of Blue Ridge Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Ridge Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eric Agomuo : My ppv doesn't work and there is not one single customer service rep to answer me for at least an hour wait
GetHuman: Let's quantify your experience contacting Blue Ridge Communications. On a scale of 1 to 5, how easy is it go get help on a Blue Ridge Communications problem?
~Eric Agomuo : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eric Agomuo : I'd give them a four out of five on communication.
GetHuman: And what about Blue Ridge Communications's ability to quickly and effectively address your problem?
~Eric Agomuo : For that I would say one out of five.
GetHuman: And finally- any advice for other Blue Ridge Communications customers?
~Eric Agomuo : Call them early in the day or late. Don't forget any personal or account information you might need for Blue Ridge Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Eric Agomuo taken from his Blue Ridge Communications customer service problem that occurred on November 15th, 2017.