Bob's Discount Furniture: Horrible can't even describe ! I order a **** b...
A Bob's Discount Furniture customer review by GetHuman user GetHuman-346898 from November 28th, 2017
Background on GetHuman-346898's case
GetHuman: GetHuman-346898 - can you tell our other Bob's Discount Furniture customers when your case took place?
GetHuman-346898: Yup. It was evening, on November 24th.
GetHuman: Did you reach out to Bob's Discount Furniture, and if so, how?
GetHuman: And which of these common Bob's Discount Furniture customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-346898 a list of common Bob's Discount Furniture problems)
GetHuman-346898: "Make a purchase" was why I was trying to call.
GetHuman-346898's review of Bob's Discount Furniture customer service
GetHuman: So how would you sum up your experience for GetHuman's Bob's Discount Furniture customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-346898: Horrible can't even describe ! I order a **** bedroom set for my daughter over a month ago the day I orginaly was to pick up it was pouring rain so I called to resechdual they told me they would call me back then have then called me * different times to tell me my merchandise is in store to pick up in ** hours or will be sent back I've told everyone that callerd me I need more notice to stop sending to store without scheduling without me. A lady called me today to tell me merchandise was in I tryed to explain what was going on that there seeing without scedualing and she cut me off and told me it's been in * times its not the company's fault it's mine I cancelled my order and been trying to get ahold of manager since. They r a joke !
GetHuman: Let's quantify your experience contacting Bob's Discount Furniture. On a scale of 1 to 5, how easy is it go get help on a Bob's Discount Furniture problem?
GetHuman-346898: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-346898: I'd give them a two out of five on communication.
GetHuman: And what about Bob's Discount Furniture's ability to quickly and effectively address your problem?
GetHuman-346898: For that I would say five out of five.
GetHuman: And finally- any advice for other Bob's Discount Furniture customers?
GetHuman-346898: Call them early in the day or late. Don't forget any personal or account information you might need for Bob's Discount Furniture to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-346898 taken from his Bob's Discount Furniture customer service problem that occurred on November 24th, 2017.