Bolt Bus: Thanks to PATRICIA. I'VE ENJOYED ALL * OF MY TR...
A Bolt Bus customer review by GetHuman user ~SupaMan12 from November 20th, 2017
Background on ~SupaMan12's case
GetHuman: ~SupaMan12 - can you tell our other Bolt Bus customers when your case took place?
~SupaMan12: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Bolt Bus, and if so, how?
GetHuman: And which of these common Bolt Bus customer issues best describes the reason you wanted to talk to them?
(Shows ~SupaMan12 a list of common Bolt Bus problems)
~SupaMan12: "Complaint" was why I was trying to call.
~SupaMan12's review of Bolt Bus customer service
GetHuman: So how would you sum up your experience for GetHuman's Bolt Bus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SupaMan12: Thanks to PATRICIA. I'VE ENJOYED ALL * OF MY TRIPS WITH HER. SHE IS WELL SPOKEN, Nice, Courtesy, & Very Professional. Especially the way she handles tha Handicap. She took her time loading the elder woman. And made her feel at ease. So again Ty Bolt and Driver Patricia.
GetHuman: Let's quantify your experience contacting Bolt Bus. On a scale of 1 to 5, how easy is it go get help on a Bolt Bus problem?
~SupaMan12: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SupaMan12: I'd give them a two out of five on communication.
GetHuman: And what about Bolt Bus's ability to quickly and effectively address your problem?
~SupaMan12: For that I would say three out of five.
GetHuman: And finally- any advice for other Bolt Bus customers?
~SupaMan12: Call them early in the day or late. Don't forget any personal or account information you might need for Bolt Bus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SupaMan12 taken from his Bolt Bus customer service problem that occurred on November 16th, 2017.