Brinkmann Corporation: Both numbers just add you to a queue for them t...
A Brinkmann Corporation customer review by GetHuman user ~perturbed from November 27th, 2017
Background on ~perturbed's case
GetHuman: ~perturbed - can you tell our other Brinkmann Corporation customers when your case took place?
~perturbed: Sure. It was morning, on November 24th.
GetHuman: Did you reach out to Brinkmann Corporation, and if so, how?
GetHuman: And which of these common Brinkmann Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~perturbed a list of common Brinkmann Corporation problems)
~perturbed: "Where to buy" was why I was trying to call.
~perturbed's review of Brinkmann Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Brinkmann Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~perturbed: Both numbers just add you to a queue for them to call back. I got a call back * hours later, but only after I posted something negative about their customer service on their facebook page. Mark, the customer service rep, was extremely rude and told me I was rude and had an attitude with him when I asked why my item had not been shipped when I ordered it ** days ago. I waited another ** min for his supervisor, who was not helpful either. DO NOT do business with this company! Go somewhere that actually cares about their customers!
GetHuman: Let's quantify your experience contacting Brinkmann Corporation. On a scale of 1 to 5, how easy is it go get help on a Brinkmann Corporation problem?
~perturbed: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~perturbed: I'd give them a two out of five on communication.
GetHuman: And what about Brinkmann Corporation's ability to quickly and effectively address your problem?
~perturbed: For that I would say one out of five.
GetHuman: And finally- any advice for other Brinkmann Corporation customers?
~perturbed: Call them early in the day or late. Don't forget any personal or account information you might need for Brinkmann Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~perturbed taken from his Brinkmann Corporation customer service problem that occurred on November 24th, 2017.