Brinkmann Corporation: So you wont answer your phone but you expect yo...

A Brinkmann Corporation customer review by GetHuman user ~joes from November 27th, 2017

Background on ~joes's case

GetHuman: ~joes - can you tell our other Brinkmann Corporation customers when your case took place?
~joes: Sure. It was late at night, on November 19th.
GetHuman: Did you reach out to Brinkmann Corporation, and if so, how?
~joes: I used the 800-468-5252 number I found for on the GetHuman Brinkmann Corporation customer phone number page I was on: Brinkmann Corporation Customer Service Phone Number
GetHuman: And which of these common Brinkmann Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~joes a list of common Brinkmann Corporation problems)
~joes: "Returns" was why I was trying to call.

~joes's review of Brinkmann Corporation customer service

GetHuman: So how would you sum up your experience for GetHuman's Brinkmann Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joes: So you wont answer your phone but you expect your customers to wait all day by the phone having no idea when you to expect a call back You call that quality customer service?. This long time customer will do business elsewhere and the ***,*** people I deal with on an annual bases will be advised to do the same. Your customer service *****!
GetHuman: Let's quantify your experience contacting Brinkmann Corporation. On a scale of 1 to 5, how easy is it go get help on a Brinkmann Corporation problem?
~joes: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joes: I'd give them a one out of five on communication.
GetHuman: And what about Brinkmann Corporation's ability to quickly and effectively address your problem?
~joes: For that I would say three out of five.
GetHuman: And finally- any advice for other Brinkmann Corporation customers?
~joes: Call them early in the day or late. Don't forget any personal or account information you might need for Brinkmann Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joes taken from his Brinkmann Corporation customer service problem that occurred on November 19th, 2017.

Brinkmann Corporation

1.00 of 5 stars | 46 reviews

~joes's Brinkmann Corporation Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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