Brinkmann Corporation: they avoid you getting through to a live repres...
A Brinkmann Corporation customer review by GetHuman user ~Better Business Bureau from November 21st, 2017
Background on ~Better Business Bureau's case
GetHuman: ~Better Business Bureau - can you tell our other Brinkmann Corporation customers when your case took place?
~Better Business Bureau: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Brinkmann Corporation, and if so, how?
GetHuman: And which of these common Brinkmann Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~Better Business Bureau a list of common Brinkmann Corporation problems)
~Better Business Bureau: "Where to buy" was why I was trying to call.
~Better Business Bureau's review of Brinkmann Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Brinkmann Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Better Business Bureau: they avoid you getting through to a live representative. Very poorly strutctured consumer products company.
GetHuman: Let's quantify your experience contacting Brinkmann Corporation. On a scale of 1 to 5, how easy is it go get help on a Brinkmann Corporation problem?
~Better Business Bureau: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Better Business Bureau: I'd give them a four out of five on communication.
GetHuman: And what about Brinkmann Corporation's ability to quickly and effectively address your problem?
~Better Business Bureau: For that I would say one out of five.
GetHuman: And finally- any advice for other Brinkmann Corporation customers?
~Better Business Bureau: Call them early in the day or late. Don't forget any personal or account information you might need for Brinkmann Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Better Business Bureau taken from his Brinkmann Corporation customer service problem that occurred on November 16th, 2017.