Brinkmann Corporation: If customer service does not answer...forget it...
A Brinkmann Corporation customer review by GetHuman user ~tropical 1 from November 17th, 2017
Background on ~tropical 1's case
GetHuman: ~tropical 1 - can you tell our other Brinkmann Corporation customers when your case took place?
~tropical 1: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Brinkmann Corporation, and if so, how?
GetHuman: And which of these common Brinkmann Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~tropical 1 a list of common Brinkmann Corporation problems)
~tropical 1: "Where to buy" was why I was trying to call.
~tropical 1's review of Brinkmann Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Brinkmann Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tropical 1: If customer service does not answer...forget it, why would anyone buy from a company that only TAKES your money..this is exactly why I call the so called **** FIRST...I don't reach customer service, I don't buy, I do this on all products I buy...this is why companies goes out of business...OH WELL, plenty of other places to buy. And besides that why should WE wait or be put on hold to give them our money???
GetHuman: Let's quantify your experience contacting Brinkmann Corporation. On a scale of 1 to 5, how easy is it go get help on a Brinkmann Corporation problem?
~tropical 1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tropical 1: I'd give them a one out of five on communication.
GetHuman: And what about Brinkmann Corporation's ability to quickly and effectively address your problem?
~tropical 1: For that I would say one out of five.
GetHuman: And finally- any advice for other Brinkmann Corporation customers?
~tropical 1: Call them early in the day or late. Don't forget any personal or account information you might need for Brinkmann Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tropical 1 taken from his Brinkmann Corporation customer service problem that occurred on November 12th, 2017.