British Airways (UK): over ** calls made over the last * days and una...
A British Airways (UK) customer review by GetHuman user ~Ken Emery from November 22nd, 2017
Background on ~Ken Emery's case
GetHuman: ~Ken Emery - can you tell our other British Airways (UK) customers when your case took place?
~Ken Emery: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to British Airways (UK), and if so, how?
GetHuman: And which of these common British Airways (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Ken Emery a list of common British Airways (UK) problems)
~Ken Emery: "Cancel flight" was why I was trying to call.
~Ken Emery's review of British Airways (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's British Airways (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ken Emery: over ** calls made over the last * days and unable to speak to someone. The amount charges is more than the amount quoted
GetHuman: Let's quantify your experience contacting British Airways (UK). On a scale of 1 to 5, how easy is it go get help on a British Airways (UK) problem?
~Ken Emery: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ken Emery: I'd give them a one out of five on communication.
GetHuman: And what about British Airways (UK)'s ability to quickly and effectively address your problem?
~Ken Emery: For that I would say three out of five.
GetHuman: And finally- any advice for other British Airways (UK) customers?
~Ken Emery: Call them early in the day or late. Don't forget any personal or account information you might need for British Airways (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ken Emery taken from his British Airways (UK) customer service problem that occurred on November 14th, 2017.