burger king rep told me to wait and she would s...
A Burger King customer review by GetHuman user ~unhappy customer from November 22nd, 2017
Background on ~unhappy customer's case
GetHuman: ~unhappy customer - can you tell our other Burger King customers when your case took place?
~unhappy customer: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Burger King, and if so, how?
GetHuman: And which of these common Burger King customer issues best describes the reason you wanted to talk to them?
(Shows ~unhappy customer a list of common Burger King problems)
~unhappy customer: "Make a reservation" was why I was trying to call.
~unhappy customer's review of Burger King customer service
GetHuman: So how would you sum up your experience for GetHuman's Burger King customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unhappy customer: burger king rep told me to wait and she would serve me when computers came back up..stated that they came up but she was choosing not to serve me
GetHuman: Let's quantify your experience contacting Burger King. On a scale of 1 to 5, how easy is it go get help on a Burger King problem?
~unhappy customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unhappy customer: I'd give them a one out of five on communication.
GetHuman: And what about Burger King's ability to quickly and effectively address your problem?
~unhappy customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Burger King customers?
~unhappy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Burger King to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unhappy customer taken from his Burger King customer service problem that occurred on November 13th, 2017.