C Spire Wireless: The internet is horrible. When asked about this...

A C Spire Wireless customer review by GetHuman user ~Unhappy from November 27th, 2017

Background on ~Unhappy's case

GetHuman: ~Unhappy - can you tell our other C Spire Wireless customers when your case took place?
~Unhappy: Sure. It was afternoon, on November 24th.
GetHuman: Did you reach out to C Spire Wireless, and if so, how?
~Unhappy: I used the 877-276-8841 number I found for on the GetHuman C Spire Wireless customer phone number page I was on: C Spire Wireless Customer Service Phone Number
GetHuman: And which of these common C Spire Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy a list of common C Spire Wireless problems)
~Unhappy: "Change plan" was why I was trying to call.

~Unhappy's review of C Spire Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's C Spire Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy: The internet is horrible. When asked about this they say it must be the area we are in but never had this problem when they were cellular south. Minimum wait time for them to respond to texts is ** minutes and they frequently don't respond at all. Horrible customer service, internet service , and quality of products
GetHuman: Let's quantify your experience contacting C Spire Wireless. On a scale of 1 to 5, how easy is it go get help on a C Spire Wireless problem?
~Unhappy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy: I'd give them a two out of five on communication.
GetHuman: And what about C Spire Wireless's ability to quickly and effectively address your problem?
~Unhappy: For that I would say one out of five.
GetHuman: And finally- any advice for other C Spire Wireless customers?
~Unhappy: Call them early in the day or late. Don't forget any personal or account information you might need for C Spire Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy taken from his C Spire Wireless customer service problem that occurred on November 24th, 2017.

C Spire Wireless

1.00 of 5 stars | 33 reviews

~Unhappy's C Spire Wireless Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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