CIBC Bank: Account locked
A CIBC Bank customer review by GetHuman user GetHuman-kerinebr from December 7th, 2017
Background on GetHuman-kerinebr's case
GetHuman: GetHuman-kerinebr - can you tell our other CIBC Bank customers when your case took place?
GetHuman-kerinebr: Yes. It was afternoon, on December 6th.
GetHuman: Did you reach out to CIBC Bank, and if so, how?
GetHuman: And which of these common CIBC Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kerinebr a list of common CIBC Bank problems)
GetHuman-kerinebr: "Question" was why I was trying to call.
GetHuman-kerinebr's review of CIBC Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's CIBC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kerinebr: Account locked
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman-kerinebr: Attempt password several times,but got locked out
GetHuman: Let's quantify your experience contacting CIBC Bank. On a scale of 1 to 5, how easy is it go get help on a CIBC Bank problem?
GetHuman-kerinebr: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kerinebr: I'd give them a four out of five on communication.
GetHuman: And what about CIBC Bank's ability to quickly and effectively address your problem?
GetHuman-kerinebr: For that I would say three out of five.
GetHuman: And finally- any advice for other CIBC Bank customers?
GetHuman-kerinebr: Call them early in the day or late. Don't forget any personal or account information you might need for CIBC Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kerinebr taken from his CIBC Bank customer service problem that occurred on December 6th, 2017.