CIBC Bank: This number is for a specific branch rather tha...
A CIBC Bank customer review by GetHuman user ~offby1 from November 5th, 2017
Background on ~offby1's case
GetHuman: ~offby1 - can you tell our other CIBC Bank customers when your case took place?
~offby1: Sure. It was afternoon, on October 30th.
GetHuman: Did you reach out to CIBC Bank, and if so, how?
GetHuman: And which of these common CIBC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~offby1 a list of common CIBC Bank problems)
~offby1: "Question" was why I was trying to call.
~offby1's review of CIBC Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's CIBC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~offby1: This number is for a specific branch rather than CIBC as a whole, but the staff I spoke to (Tanya) was very helpful.
GetHuman: Let's quantify your experience contacting CIBC Bank. On a scale of 1 to 5, how easy is it go get help on a CIBC Bank problem?
~offby1: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~offby1: I'd give them a four out of five on communication.
GetHuman: And what about CIBC Bank's ability to quickly and effectively address your problem?
~offby1: For that I would say five out of five.
GetHuman: And finally- any advice for other CIBC Bank customers?
~offby1: Call them early in the day or late. Don't forget any personal or account information you might need for CIBC Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~offby1 taken from his CIBC Bank customer service problem that occurred on October 30th, 2017.