Was trying to find an previous version of a cur...

A customer review by GetHuman user ~Ricky Jr. from November 28th, 2017

Background on ~Ricky Jr.'s case

GetHuman: ~Ricky Jr. - can you tell our other customers when your case took place?
~Ricky Jr.: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to, and if so, how?
~Ricky Jr.: I used the 888-607-4287 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
Shows ~Ricky Jr. a list of common problems
~Ricky Jr.: "Make a purchase" was why I was trying to call.

~Ricky Jr.'s review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ricky Jr.: Was trying to find an previous version of a current product, as I feel it is made better. CVS customer service was very courteous & professional, even though we were unable to find an earlier iteration of this item.
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~Ricky Jr.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ricky Jr.: I'd give them a five out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~Ricky Jr.: For that I would say two out of five.
GetHuman: And finally- any advice for other customers?
~Ricky Jr.: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ricky Jr. taken from his customer service problem that occurred on November 21st, 2017.

3.67 of 5 stars | 37 reviews's Phone NumberAll contact infoGeneral customer service info
~Ricky Jr.'s Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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