CVS: I feel your care card is a joke and I will neve...

A CVS customer review by GetHuman user ~you suck from November 21st, 2017

Background on ~you suck's case

GetHuman: ~you suck - can you tell our other CVS customers when your case took place?
~you suck: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to CVS, and if so, how?
~you suck: I used the 888-607-4287 number I found for on the GetHuman CVS customer phone number page I was on: CVS Customer Service Phone Number
GetHuman: And which of these common CVS customer issues best describes the reason you wanted to talk to them?
(Shows ~you suck a list of common CVS problems)
~you suck: "Overcharge/Strange charge" was why I was trying to call.

~you suck's review of CVS customer service

GetHuman: So how would you sum up your experience for GetHuman's CVS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~you suck: I feel your care card is a joke and I will never ever vist any cvs store.everthing about cvs is a joke.
GetHuman: Let's quantify your experience contacting CVS. On a scale of 1 to 5, how easy is it go get help on a CVS problem?
~you suck: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~you suck: I'd give them a two out of five on communication.
GetHuman: And what about CVS's ability to quickly and effectively address your problem?
~you suck: For that I would say three out of five.
GetHuman: And finally- any advice for other CVS customers?
~you suck: Call them early in the day or late. Don't forget any personal or account information you might need for CVS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~you suck taken from his CVS customer service problem that occurred on November 15th, 2017.

CVS

3.67 of 5 stars | 37 reviews

~you suck's CVS Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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