CVS: The concern is still open but the attention to...
A CVS customer review by GetHuman user ~TSgt Retired from November 24th, 2017
Background on ~TSgt Retired's case
GetHuman: ~TSgt Retired - can you tell our other CVS customers when your case took place?
~TSgt Retired: Sure. It was morning, on November 22nd.
GetHuman: Did you reach out to CVS, and if so, how?
GetHuman: And which of these common CVS customer issues best describes the reason you wanted to talk to them?
(Shows ~TSgt Retired a list of common CVS problems)
~TSgt Retired: "Complaint" was why I was trying to call.
~TSgt Retired's review of CVS customer service
GetHuman: So how would you sum up your experience for GetHuman's CVS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TSgt Retired: The concern is still open but the attention to it was great and have been promised contact with resolution within * business days.
GetHuman: Let's quantify your experience contacting CVS. On a scale of 1 to 5, how easy is it go get help on a CVS problem?
~TSgt Retired: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TSgt Retired: I'd give them a three out of five on communication.
GetHuman: And what about CVS's ability to quickly and effectively address your problem?
~TSgt Retired: For that I would say four out of five.
GetHuman: And finally- any advice for other CVS customers?
~TSgt Retired: Call them early in the day or late. Don't forget any personal or account information you might need for CVS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TSgt Retired taken from his CVS customer service problem that occurred on November 22nd, 2017.