Capital One Credit Card: Capitol one credit card debt was discharged by...
A Capital One Credit Card customer review by GetHuman user ~Pis---off granny from November 4th, 2017
Background on ~Pis---off granny's case
GetHuman: ~Pis---off granny - can you tell our other Capital One Credit Card customers when your case took place?
~Pis---off granny: Yeah. It was evening, on November 1st.
GetHuman: Did you reach out to Capital One Credit Card, and if so, how?
GetHuman: And which of these common Capital One Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Pis---off granny a list of common Capital One Credit Card problems)
~Pis---off granny: "Question" was why I was trying to call.
~Pis---off granny's review of Capital One Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Capital One Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pis---off granny: Capitol one credit card debt was discharged by Chapter * Bankrupcty filed *******.We found out we had a Lien placed on our Home,which was entered in ****.My Husband and I are in our **s and we will on his SS Disabilty as a Police Officer,we have no assets just our family home.When Capitol One was ask for a lien release nicely as the debt was dicharged we were told NO because they placed the Lien in **** and our bankrupcty was inn ****,but they would release it for *,***.** what the H---,Sounds like blackmail credit fraud should I go I ASHAMED TO CALL THIS A COMPANY IN THE USA.DO not believe the Mafia is gone they just changed their name to CREDIT CARDS.
GetHuman: Let's quantify your experience contacting Capital One Credit Card. On a scale of 1 to 5, how easy is it go get help on a Capital One Credit Card problem?
~Pis---off granny: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pis---off granny: I'd give them a four out of five on communication.
GetHuman: And what about Capital One Credit Card's ability to quickly and effectively address your problem?
~Pis---off granny: For that I would say five out of five.
GetHuman: And finally- any advice for other Capital One Credit Card customers?
~Pis---off granny: Call them early in the day or late. Don't forget any personal or account information you might need for Capital One Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pis---off granny taken from his Capital One Credit Card customer service problem that occurred on November 1st, 2017.