Carnival Cruise: I was like a tour guide to my * other relatives...
A Carnival Cruise customer review by GetHuman user ~Yolanda Soriano from November 6th, 2017
Background on ~Yolanda Soriano's case
GetHuman: ~Yolanda Soriano - can you tell our other Carnival Cruise customers when your case took place?
~Yolanda Soriano: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Carnival Cruise, and if so, how?
GetHuman: And which of these common Carnival Cruise customer issues best describes the reason you wanted to talk to them?
(Shows ~Yolanda Soriano a list of common Carnival Cruise problems)
~Yolanda Soriano: "Loyalty program" was why I was trying to call.
~Yolanda Soriano's review of Carnival Cruise customer service
GetHuman: So how would you sum up your experience for GetHuman's Carnival Cruise customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Yolanda Soriano: I was like a tour guide to my * other relatives(*st time). WE had a great experience of our * days cruise Special attention to the foods,shows and especial credit goes to Geraldo( omelette guy) for his friendly attitude and good PR to his customers while preparing our good omellete.
GetHuman: Let's quantify your experience contacting Carnival Cruise. On a scale of 1 to 5, how easy is it go get help on a Carnival Cruise problem?
~Yolanda Soriano: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Yolanda Soriano: I'd give them a five out of five on communication.
GetHuman: And what about Carnival Cruise's ability to quickly and effectively address your problem?
~Yolanda Soriano: For that I would say four out of five.
GetHuman: And finally- any advice for other Carnival Cruise customers?
~Yolanda Soriano: Call them early in the day or late. Don't forget any personal or account information you might need for Carnival Cruise to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Yolanda Soriano taken from his Carnival Cruise customer service problem that occurred on October 29th, 2017.