Carnival Cruise: The customer rep was courteous and helpful. he...
A Carnival Cruise customer review by GetHuman user ~ellen boyd from November 17th, 2017
Background on ~ellen boyd's case
GetHuman: ~ellen boyd - can you tell our other Carnival Cruise customers when your case took place?
~ellen boyd: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to Carnival Cruise, and if so, how?
GetHuman: And which of these common Carnival Cruise customer issues best describes the reason you wanted to talk to them?
(Shows ~ellen boyd a list of common Carnival Cruise problems)
~ellen boyd: "Missing item" was why I was trying to call.
~ellen boyd's review of Carnival Cruise customer service
GetHuman: So how would you sum up your experience for GetHuman's Carnival Cruise customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ellen boyd: The customer rep was courteous and helpful. he explained everything in easy to understand form, and had my problem solves fast and easy. Thanks!
GetHuman: Let's quantify your experience contacting Carnival Cruise. On a scale of 1 to 5, how easy is it go get help on a Carnival Cruise problem?
~ellen boyd: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ellen boyd: I'd give them a four out of five on communication.
GetHuman: And what about Carnival Cruise's ability to quickly and effectively address your problem?
~ellen boyd: For that I would say three out of five.
GetHuman: And finally- any advice for other Carnival Cruise customers?
~ellen boyd: Call them early in the day or late. Don't forget any personal or account information you might need for Carnival Cruise to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ellen boyd taken from his Carnival Cruise customer service problem that occurred on November 8th, 2017.