Carnival Cruise: very rude, service after the cruise very poor...
A Carnival Cruise customer review by GetHuman user ~does-any one care from November 6th, 2017
Background on ~does-any one care's case
GetHuman: ~does-any one care - can you tell our other Carnival Cruise customers when your case took place?
~does-any one care: Sure. It was late at night, on November 3rd.
GetHuman: Did you reach out to Carnival Cruise, and if so, how?
GetHuman: And which of these common Carnival Cruise customer issues best describes the reason you wanted to talk to them?
(Shows ~does-any one care a list of common Carnival Cruise problems)
~does-any one care: "Loyalty program" was why I was trying to call.
~does-any one care's review of Carnival Cruise customer service
GetHuman: So how would you sum up your experience for GetHuman's Carnival Cruise customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~does-any one care: very rude, service after the cruise very poor. called a live person due NO response to my email about items left behind in my stateroom. their response was, "if you dont hear from us, we couldn't locate your item"
GetHuman: Let's quantify your experience contacting Carnival Cruise. On a scale of 1 to 5, how easy is it go get help on a Carnival Cruise problem?
~does-any one care: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~does-any one care: I'd give them a three out of five on communication.
GetHuman: And what about Carnival Cruise's ability to quickly and effectively address your problem?
~does-any one care: For that I would say five out of five.
GetHuman: And finally- any advice for other Carnival Cruise customers?
~does-any one care: Call them early in the day or late. Don't forget any personal or account information you might need for Carnival Cruise to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~does-any one care taken from his Carnival Cruise customer service problem that occurred on November 3rd, 2017.