Cathay Pacific Airlines: Customer friendly, curteous and helpful as I ha...
A Cathay Pacific Airlines customer review by GetHuman user ~Pamela Tye from November 15th, 2017
Background on ~Pamela Tye's case
GetHuman: ~Pamela Tye - can you tell our other Cathay Pacific Airlines customers when your case took place?
~Pamela Tye: Sure. It was afternoon, on November 12th.
GetHuman: Did you reach out to Cathay Pacific Airlines, and if so, how?
GetHuman: And which of these common Cathay Pacific Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Pamela Tye a list of common Cathay Pacific Airlines problems)
~Pamela Tye: "Make a Booking" was why I was trying to contact.
~Pamela Tye's review of Cathay Pacific Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Cathay Pacific Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pamela Tye: Customer friendly, curteous and helpful as I have been calling several times on different questions, so far everyone I have spoken too are great. Keep up the good service.
GetHuman: Let's quantify your experience contacting Cathay Pacific Airlines. On a scale of 1 to 5, how easy is it go get help on a Cathay Pacific Airlines problem?
~Pamela Tye: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pamela Tye: I'd give them a one out of five on communication.
GetHuman: And what about Cathay Pacific Airlines's ability to quickly and effectively address your problem?
~Pamela Tye: For that I would say one out of five.
GetHuman: And finally- any advice for other Cathay Pacific Airlines customers?
~Pamela Tye: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Cathay Pacific Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pamela Tye taken from his Cathay Pacific Airlines customer service problem that occurred on November 12th, 2017.