Cathay Pacific Airlines: I've been calling since *:** Am all numbers are...
A Cathay Pacific Airlines customer review by GetHuman user ~Elsa from November 28th, 2017
Background on ~Elsa's case
GetHuman: ~Elsa - can you tell our other Cathay Pacific Airlines customers when your case took place?
~Elsa: Yeah. It was late at night, on November 20th.
GetHuman: Did you reach out to Cathay Pacific Airlines, and if so, how?
GetHuman: And which of these common Cathay Pacific Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Elsa a list of common Cathay Pacific Airlines problems)
~Elsa: "Missing item" was why I was trying to contact.
~Elsa's review of Cathay Pacific Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Cathay Pacific Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elsa: I've been calling since *:** Am all numbers are not accessible * no answer. You really a very poor customer service facility
GetHuman: Let's quantify your experience contacting Cathay Pacific Airlines. On a scale of 1 to 5, how easy is it go get help on a Cathay Pacific Airlines problem?
~Elsa: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elsa: I'd give them a one out of five on communication.
GetHuman: And what about Cathay Pacific Airlines's ability to quickly and effectively address your problem?
~Elsa: For that I would say four out of five.
GetHuman: And finally- any advice for other Cathay Pacific Airlines customers?
~Elsa: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Cathay Pacific Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elsa taken from his Cathay Pacific Airlines customer service problem that occurred on November 20th, 2017.