Cbeyond Communications: Cbeyond is absolutely horrible. Their services...
A Cbeyond Communications customer review by GetHuman user GetHuman-340084 from November 21st, 2017
Background on GetHuman-340084's case
GetHuman: GetHuman-340084 - can you tell our other Cbeyond Communications customers when your case took place?
GetHuman-340084: Yes. It was late at night, on November 18th.
GetHuman: Did you reach out to Cbeyond Communications, and if so, how?
GetHuman: And which of these common Cbeyond Communications customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-340084 a list of common Cbeyond Communications problems)
GetHuman-340084: "Complaint" was why I was trying to call.
GetHuman-340084's review of Cbeyond Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Cbeyond Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-340084: Cbeyond is absolutely horrible. Their services are sub par and over priced. Trying to get someone on the phone to talk about or fix any issues is nearly impossible. In my opinion if you are not already a customer, NEVER BECOME ONE!
GetHuman: Let's quantify your experience contacting Cbeyond Communications. On a scale of 1 to 5, how easy is it go get help on a Cbeyond Communications problem?
GetHuman-340084: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-340084: I'd give them a two out of five on communication.
GetHuman: And what about Cbeyond Communications's ability to quickly and effectively address your problem?
GetHuman-340084: For that I would say five out of five.
GetHuman: And finally- any advice for other Cbeyond Communications customers?
GetHuman-340084: Call them early in the day or late. Don't forget any personal or account information you might need for Cbeyond Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-340084 taken from his Cbeyond Communications customer service problem that occurred on November 18th, 2017.