Cenlar: I am not allowed to talk with NJ main office.Al...
A Cenlar customer review by GetHuman user ~nothing there from November 18th, 2017
Background on ~nothing there's case
GetHuman: ~nothing there - can you tell our other Cenlar customers when your case took place?
~nothing there: Yup. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Cenlar, and if so, how?
GetHuman: And which of these common Cenlar customer issues best describes the reason you wanted to talk to them?
(Shows ~nothing there a list of common Cenlar problems)
~nothing there: "Request a loan" was why I was trying to call.
~nothing there's review of Cenlar customer service
GetHuman: So how would you sum up your experience for GetHuman's Cenlar customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nothing there: I am not allowed to talk with NJ main office.All calls go to India who assure me I will be called back with-in ** Hrs. They have no phone *'s they are allowed to give out but they cannot help me I have to wait for NJ to call me back @ their convience.*GREAT CUSTOMER SERVICE. can anyone recommend who I can transfer to?
GetHuman: Let's quantify your experience contacting Cenlar. On a scale of 1 to 5, how easy is it go get help on a Cenlar problem?
~nothing there: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nothing there: I'd give them a two out of five on communication.
GetHuman: And what about Cenlar's ability to quickly and effectively address your problem?
~nothing there: For that I would say five out of five.
GetHuman: And finally- any advice for other Cenlar customers?
~nothing there: Call them early in the day or late. Don't forget any personal or account information you might need for Cenlar to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nothing there taken from his Cenlar customer service problem that occurred on November 14th, 2017.