Cenlar: I have gotten a hold of some polite helpful ind...
A Cenlar customer review by GetHuman user ~jjackson002 from November 2nd, 2017
Background on ~jjackson002's case
GetHuman: ~jjackson002 - can you tell our other Cenlar customers when your case took place?
~jjackson002: Sure. It was morning, on November 1st.
GetHuman: Did you reach out to Cenlar, and if so, how?
GetHuman: And which of these common Cenlar customer issues best describes the reason you wanted to talk to them?
(Shows ~jjackson002 a list of common Cenlar problems)
~jjackson002: "Eligibility question" was why I was trying to call.
~jjackson002's review of Cenlar customer service
GetHuman: So how would you sum up your experience for GetHuman's Cenlar customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jjackson002: I have gotten a hold of some polite helpful individuals through Cenlar but they are a rare. I have been trying to file for Remod since August and they have yet to receive all of the faxed documents I have faxed ** times. Horrible communication with Loss Mit and most customer service personal are rude and short sighted.
GetHuman: Let's quantify your experience contacting Cenlar. On a scale of 1 to 5, how easy is it go get help on a Cenlar problem?
~jjackson002: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jjackson002: I'd give them a five out of five on communication.
GetHuman: And what about Cenlar's ability to quickly and effectively address your problem?
~jjackson002: For that I would say five out of five.
GetHuman: And finally- any advice for other Cenlar customers?
~jjackson002: Call them early in the day or late. Don't forget any personal or account information you might need for Cenlar to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jjackson002 taken from his Cenlar customer service problem that occurred on November 1st, 2017.