CenturyLink: This dumb ***** says when I try to open some po...

A CenturyLink customer review by GetHuman user ~Fuck centurylink from November 21st, 2017

Background on ~Fuck centurylink's case

GetHuman: ~Fuck centurylink - can you tell our other CenturyLink customers when your case took place?
~Fuck centurylink: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to CenturyLink, and if so, how?
~Fuck centurylink: I used the 800-201-4099 number I found for on the GetHuman CenturyLink customer phone number page I was on: CenturyLink Customer Service Phone Number
GetHuman: And which of these common CenturyLink customer issues best describes the reason you wanted to talk to them?
(Shows ~Fuck centurylink a list of common CenturyLink problems)
~Fuck centurylink: "Technical Support" was why I was trying to call.

~Fuck centurylink's review of CenturyLink customer service

GetHuman: So how would you sum up your experience for GetHuman's CenturyLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fuck centurylink: This dumb ***** says when I try to open some ports on my modem... Says I can't do that... Thn hangs up right away
GetHuman: Let's quantify your experience contacting CenturyLink. On a scale of 1 to 5, how easy is it go get help on a CenturyLink problem?
~Fuck centurylink: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fuck centurylink: I'd give them a five out of five on communication.
GetHuman: And what about CenturyLink's ability to quickly and effectively address your problem?
~Fuck centurylink: For that I would say four out of five.
GetHuman: And finally- any advice for other CenturyLink customers?
~Fuck centurylink: Call them early in the day or late. Don't forget any personal or account information you might need for CenturyLink to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fuck centurylink taken from his CenturyLink customer service problem that occurred on November 17th, 2017.

CenturyLink

2.56 of 5 stars | 192 reviews

~Fuck centurylink's CenturyLink Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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