Chadwick's: I cancelled an order prior to processing on...
A Chadwick's customer review by GetHuman user ~joyjoy66 from November 4th, 2017
Background on ~joyjoy66's case
GetHuman: ~joyjoy66 - can you tell our other Chadwick's customers when your case took place?
~joyjoy66: Yup. It was middle of the night, on October 26th.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows ~joyjoy66 a list of common Chadwick's problems)
~joyjoy66: "Cancel order" was why I was trying to call.
~joyjoy66's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~joyjoy66: I cancelled an order prior to processing on ****** ,** days later the order was delivered and my checking account was overdrawn with it being tax season. I called customer service and they so much as called me a liar saying I never cancelled the order. So now I was charged $**.** for shipping which I am out and the bank fees due to my account being overdrawn.I will never order f.rom Chadwicks ever again
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
~joyjoy66: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~joyjoy66: I'd give them a one out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
~joyjoy66: For that I would say five out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
~joyjoy66: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~joyjoy66 taken from his Chadwick's customer service problem that occurred on October 26th, 2017.