Chadwick's: I ordered item *********. I called last week to...
A Chadwick's customer review by GetHuman user GetHuman-352776 from November 8th, 2017
Background on GetHuman-352776's case
GetHuman: GetHuman-352776 - can you tell our other Chadwick's customers when your case took place?
GetHuman-352776: Sure. It was morning, on October 29th.
GetHuman: Did you reach out to Chadwick's, and if so, how?
GetHuman: And which of these common Chadwick's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-352776 a list of common Chadwick's problems)
GetHuman-352776: "Track order" was why I was trying to call.
GetHuman-352776's review of Chadwick's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chadwick's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-352776: I ordered item *********. I called last week to inquire about shipping date was told it is in the warehouse. Called again this week was told it's in the warehouse and that I could not cancel this order. So really they can tell me it's in the warehouse for the next year and there is nothing I can do about that? Thats ok here is your warning: DON'T DO BUSINESS WITH CHADWICKS.
GetHuman: Let's quantify your experience contacting Chadwick's. On a scale of 1 to 5, how easy is it go get help on a Chadwick's problem?
GetHuman-352776: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-352776: I'd give them a four out of five on communication.
GetHuman: And what about Chadwick's's ability to quickly and effectively address your problem?
GetHuman-352776: For that I would say one out of five.
GetHuman: And finally- any advice for other Chadwick's customers?
GetHuman-352776: Call them early in the day or late. Don't forget any personal or account information you might need for Chadwick's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-352776 taken from his Chadwick's customer service problem that occurred on October 29th, 2017.