Chevron Texaco Credit: No one ever came on the line to help me....just...
A Chevron Texaco Credit customer review by GetHuman user GetHuman-20454 from November 25th, 2017
Background on GetHuman-20454's case
GetHuman: GetHuman-20454 - can you tell our other Chevron Texaco Credit customers when your case took place?
GetHuman-20454: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Chevron Texaco Credit, and if so, how?
GetHuman: And which of these common Chevron Texaco Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-20454 a list of common Chevron Texaco Credit problems)
GetHuman-20454: "Question" was why I was trying to call.
GetHuman-20454's review of Chevron Texaco Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Chevron Texaco Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-20454: No one ever came on the line to help me....just kept telling me they'd get to me "shortly" but never did.
GetHuman: Let's quantify your experience contacting Chevron Texaco Credit. On a scale of 1 to 5, how easy is it go get help on a Chevron Texaco Credit problem?
GetHuman-20454: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-20454: I'd give them a four out of five on communication.
GetHuman: And what about Chevron Texaco Credit's ability to quickly and effectively address your problem?
GetHuman-20454: For that I would say one out of five.
GetHuman: And finally- any advice for other Chevron Texaco Credit customers?
GetHuman-20454: Call them early in the day or late. Don't forget any personal or account information you might need for Chevron Texaco Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-20454 taken from his Chevron Texaco Credit customer service problem that occurred on November 23rd, 2017.