Chevron Texaco Credit: Pressing "*" to ignore prompts doesn't work, yo...
A Chevron Texaco Credit customer review by GetHuman user ~Super42 from October 24th, 2017
Background on ~Super42's case
GetHuman: ~Super42 - can you tell our other Chevron Texaco Credit customers when your case took place?
~Super42: Yes. It was middle of the night, on October 18th.
GetHuman: Did you reach out to Chevron Texaco Credit, and if so, how?
GetHuman: And which of these common Chevron Texaco Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~Super42 a list of common Chevron Texaco Credit problems)
~Super42: "Question" was why I was trying to call.
~Super42's review of Chevron Texaco Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Chevron Texaco Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Super42: Pressing "*" to ignore prompts doesn't work, you must go about * minutes of pre-recorded account info before you can access a human!!
GetHuman: Let's quantify your experience contacting Chevron Texaco Credit. On a scale of 1 to 5, how easy is it go get help on a Chevron Texaco Credit problem?
~Super42: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Super42: I'd give them a one out of five on communication.
GetHuman: And what about Chevron Texaco Credit's ability to quickly and effectively address your problem?
~Super42: For that I would say five out of five.
GetHuman: And finally- any advice for other Chevron Texaco Credit customers?
~Super42: Call them early in the day or late. Don't forget any personal or account information you might need for Chevron Texaco Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Super42 taken from his Chevron Texaco Credit customer service problem that occurred on October 18th, 2017.