Chicos.com: I visited the Frederick, MD store ****** on...
A Chicos.com customer review by GetHuman user GetHuman-142252 from November 11th, 2017
Background on GetHuman-142252's case
GetHuman: GetHuman-142252 - can you tell our other Chicos.com customers when your case took place?
GetHuman-142252: Yeah. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Chicos.com, and if so, how?
GetHuman: And which of these common Chicos.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-142252 a list of common Chicos.com problems)
GetHuman-142252: "Warranty claim" was why I was trying to call.
GetHuman-142252's review of Chicos.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Chicos.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-142252: I visited the Frederick, MD store ****** on ***. Michelle approached me asking if she could help. She found me white crop pants on sale, was eager to look in the sytem to see if I had any coupons. It was a great experience. Michelle was friendly and helpful, but not overbearing as to be annoying. Thank you
GetHuman: Let's quantify your experience contacting Chicos.com. On a scale of 1 to 5, how easy is it go get help on a Chicos.com problem?
GetHuman-142252: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-142252: I'd give them a three out of five on communication.
GetHuman: And what about Chicos.com's ability to quickly and effectively address your problem?
GetHuman-142252: For that I would say five out of five.
GetHuman: And finally- any advice for other Chicos.com customers?
GetHuman-142252: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Chicos.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-142252 taken from his Chicos.com customer service problem that occurred on November 3rd, 2017.