Chicos.com: Leaving in Canada, I have my order ship from Ch...
A Chicos.com customer review by GetHuman user ~blondie from November 16th, 2017
Background on ~blondie's case
GetHuman: ~blondie - can you tell our other Chicos.com customers when your case took place?
~blondie: Sure. It was evening, on November 6th.
GetHuman: Did you reach out to Chicos.com, and if so, how?
GetHuman: And which of these common Chicos.com customer issues best describes the reason you wanted to talk to them?
(Shows ~blondie a list of common Chicos.com problems)
~blondie: "Complaint" was why I was trying to call.
~blondie's review of Chicos.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Chicos.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~blondie: Leaving in Canada, I have my order ship from Chicos for $ **.**. Last order Chicos made a mistake on the packaging slip by about $***.**, Canada customs wanted to charge me duty on $***.** instead of $***.**.Ask for re ship but was told no o*n avaiable. Extremely poor service.Think about ordering from them again !!!
GetHuman: Let's quantify your experience contacting Chicos.com. On a scale of 1 to 5, how easy is it go get help on a Chicos.com problem?
~blondie: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~blondie: I'd give them a four out of five on communication.
GetHuman: And what about Chicos.com's ability to quickly and effectively address your problem?
~blondie: For that I would say three out of five.
GetHuman: And finally- any advice for other Chicos.com customers?
~blondie: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Chicos.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~blondie taken from his Chicos.com customer service problem that occurred on November 6th, 2017.