Children's Place: I have called both customer service numbers num...
A Children's Place customer review by GetHuman user ~Laura Vish from November 20th, 2017
Background on ~Laura Vish's case
GetHuman: ~Laura Vish - can you tell our other Children's Place customers when your case took place?
~Laura Vish: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to Children's Place, and if so, how?
GetHuman: And which of these common Children's Place customer issues best describes the reason you wanted to talk to them?
(Shows ~Laura Vish a list of common Children's Place problems)
~Laura Vish: "Returns" was why I was trying to call.
~Laura Vish's review of Children's Place customer service
GetHuman: So how would you sum up your experience for GetHuman's Children's Place customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Laura Vish: I have called both customer service numbers numerous time in the past ** min. I was hung up on and transferred more than * times. The person I spoke too did not know English (Yes, I chose the English option)Childrens Place has always had the WORST customer service and will NEVER shop there again!
GetHuman: Let's quantify your experience contacting Children's Place. On a scale of 1 to 5, how easy is it go get help on a Children's Place problem?
~Laura Vish: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Laura Vish: I'd give them a five out of five on communication.
GetHuman: And what about Children's Place's ability to quickly and effectively address your problem?
~Laura Vish: For that I would say five out of five.
GetHuman: And finally- any advice for other Children's Place customers?
~Laura Vish: Call them early in the day or late. Don't forget any personal or account information you might need for Children's Place to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Laura Vish taken from his Children's Place customer service problem that occurred on November 10th, 2017.