Chili's: First of all I had some coupons that I received...
A Chili's customer review by GetHuman user GetHuman-72540 from November 22nd, 2017
Background on GetHuman-72540's case
GetHuman: GetHuman-72540 - can you tell our other Chili's customers when your case took place?
GetHuman-72540: Yes I can. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Chili's, and if so, how?
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-72540 a list of common Chili's problems)
GetHuman-72540: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-72540's review of Chili's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-72540: First of all I had some coupons that I received by email and was told when I went there during lunch that I could not use them. Then the food was cold and the server was rude..never again
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
GetHuman-72540: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-72540: I'd give them a one out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
GetHuman-72540: For that I would say four out of five.
GetHuman: And finally- any advice for other Chili's customers?
GetHuman-72540: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-72540 taken from his Chili's customer service problem that occurred on November 20th, 2017.