Chili's: This is the second attempt I*ve made to eat at...
A Chili's customer review by GetHuman user ~aybarbo from November 20th, 2017
Background on ~aybarbo's case
GetHuman: ~aybarbo - can you tell our other Chili's customers when your case took place?
~aybarbo: Yup. It was late at night, on November 10th.
GetHuman: Did you reach out to Chili's, and if so, how?
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows ~aybarbo a list of common Chili's problems)
~aybarbo: "Cancel a reservation" was why I was trying to call.
~aybarbo's review of Chili's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aybarbo: This is the second attempt I*ve made to eat at Chili*s and both time was a fail. I just won't be returning.
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
~aybarbo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aybarbo: I'd give them a four out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
~aybarbo: For that I would say one out of five.
GetHuman: And finally- any advice for other Chili's customers?
~aybarbo: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aybarbo taken from his Chili's customer service problem that occurred on November 10th, 2017.