Chrysler Financial: The Cusotmer Service Rep was rude, yelling and...
A Chrysler Financial customer review by GetHuman user ~xmen47 from November 1st, 2017
Background on ~xmen47's case
GetHuman: ~xmen47 - can you tell our other Chrysler Financial customers when your case took place?
~xmen47: Yes. It was evening, on October 24th.
GetHuman: Did you reach out to Chrysler Financial, and if so, how?
GetHuman: And which of these common Chrysler Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~xmen47 a list of common Chrysler Financial problems)
~xmen47: "Repairs" was why I was trying to call.
~xmen47's review of Chrysler Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Chrysler Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~xmen47: The Cusotmer Service Rep was rude, yelling and threating to come and get my vehicle, they call me ** times a day i counted and keep a tally. this harassment is uncalled for and is ilegal is have gone to the Federal Trade commission on this company for the practices.
GetHuman: Let's quantify your experience contacting Chrysler Financial. On a scale of 1 to 5, how easy is it go get help on a Chrysler Financial problem?
~xmen47: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~xmen47: I'd give them a three out of five on communication.
GetHuman: And what about Chrysler Financial's ability to quickly and effectively address your problem?
~xmen47: For that I would say one out of five.
GetHuman: And finally- any advice for other Chrysler Financial customers?
~xmen47: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~xmen47 taken from his Chrysler Financial customer service problem that occurred on October 24th, 2017.