Comcast LIES LIES LIES..they are SO GOOD at tel...
A Comcast customer review by GetHuman user GetHuman-403603 from November 22nd, 2017
Background on GetHuman-403603's case
GetHuman: GetHuman-403603 - can you tell our other Comcast customers when your case took place?
GetHuman-403603: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-403603 a list of common Comcast problems)
GetHuman-403603: "Cancel service" was why I was trying to call.
GetHuman-403603's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-403603: Comcast LIES LIES LIES..they are SO GOOD at telling lies..they promise you the moon when you call Cust. Serv. just to get you off the phone. It's the most HORRIBLE company ever and believe me, Ive had nothing but heartaches with trying to deal with them. They came out once to put some tape on a cut phone line and wanted to charge me **.**???? What the f&**?? PLEASE do not do business with them as you will be very sorry. Just saying.
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
GetHuman-403603: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-403603: I'd give them a five out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
GetHuman-403603: For that I would say two out of five.
GetHuman: And finally- any advice for other Comcast customers?
GetHuman-403603: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-403603 taken from his Comcast customer service problem that occurred on November 18th, 2017.