Comcast: Don't expect a phone call back from corporate...

A Comcast customer review by GetHuman user ~Comcast is a joke from November 23rd, 2017

Background on ~Comcast is a joke's case

GetHuman: ~Comcast is a joke - can you tell our other Comcast customers when your case took place?
~Comcast is a joke: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Comcast, and if so, how?
~Comcast is a joke: I used the 800-266-2278 number I found for on the GetHuman Comcast customer phone number page I was on: Comcast Customer Service Phone Number
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~Comcast is a joke a list of common Comcast problems)
~Comcast is a joke: "Billing" was why I was trying to call.

~Comcast is a joke's review of Comcast customer service

GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Comcast is a joke: Don't expect a phone call back from corporate ** calls to them and still no call that's. Ok they haven't heard the last of me or my firm.
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~Comcast is a joke: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Comcast is a joke: I'd give them a two out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~Comcast is a joke: For that I would say three out of five.
GetHuman: And finally- any advice for other Comcast customers?
~Comcast is a joke: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Comcast is a joke taken from his Comcast customer service problem that occurred on November 17th, 2017.

Comcast

1.97 of 5 stars | 1979 reviews

~Comcast is a joke's Comcast Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Comcast, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Comcast in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!