Comcast: My audio is out for *nd time in few days. last...
A Comcast customer review by GetHuman user ~disquested-unqualified to help from November 27th, 2017
Background on ~disquested-unqualified to help's case
GetHuman: ~disquested-unqualified to help - can you tell our other Comcast customers when your case took place?
~disquested-unqualified to help: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Comcast, and if so, how?
GetHuman: And which of these common Comcast customer issues best describes the reason you wanted to talk to them?
(Shows ~disquested-unqualified to help a list of common Comcast problems)
~disquested-unqualified to help: "Update account information" was why I was trying to call.
~disquested-unqualified to help's review of Comcast customer service
GetHuman: So how would you sum up your experience for GetHuman's Comcast customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disquested-unqualified to help: My audio is out for *nd time in few days. last time a female fixed it in * min-now * guys have no idea what to do-need a tech!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Comcast. On a scale of 1 to 5, how easy is it go get help on a Comcast problem?
~disquested-unqualified to help: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disquested-unqualified to help: I'd give them a one out of five on communication.
GetHuman: And what about Comcast's ability to quickly and effectively address your problem?
~disquested-unqualified to help: For that I would say one out of five.
GetHuman: And finally- any advice for other Comcast customers?
~disquested-unqualified to help: Call them early in the day or late. Don't forget any personal or account information you might need for Comcast to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disquested-unqualified to help taken from his Comcast customer service problem that occurred on November 20th, 2017.