Conns.com: Excellent customer service. Representative answ...

A Conns.com customer review by GetHuman user ~Nick40 from November 16th, 2017

Background on ~Nick40's case

GetHuman: ~Nick40 - can you tell our other Conns.com customers when your case took place?
~Nick40: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Conns.com, and if so, how?
~Nick40: I used the 877-358-1252 number I found for on the GetHuman Conns.com customer phone number page I was on: Conns.com Customer Service Phone Number
GetHuman: And which of these common Conns.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Nick40 a list of common Conns.com problems)
~Nick40: "Warranty claim" was why I was trying to call.

~Nick40's review of Conns.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Conns.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nick40: Excellent customer service. Representative answered the phone right away. No long wait nor hassle, quick and simple.
GetHuman: Let's quantify your experience contacting Conns.com. On a scale of 1 to 5, how easy is it go get help on a Conns.com problem?
~Nick40: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nick40: I'd give them a four out of five on communication.
GetHuman: And what about Conns.com's ability to quickly and effectively address your problem?
~Nick40: For that I would say three out of five.
GetHuman: And finally- any advice for other Conns.com customers?
~Nick40: Call them early in the day or late. Don't forget any personal or account information you might need for Conns.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nick40 taken from his Conns.com customer service problem that occurred on November 9th, 2017.

Conns.com

1.80 of 5 stars | 23 reviews

~Nick40's Conns.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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