Conns.com: Was referred back and fourth between conns and...
A Conns.com customer review by GetHuman user GetHuman-167747 from November 16th, 2017
Background on GetHuman-167747's case
GetHuman: GetHuman-167747 - can you tell our other Conns.com customers when your case took place?
GetHuman-167747: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Conns.com, and if so, how?
GetHuman: And which of these common Conns.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-167747 a list of common Conns.com problems)
GetHuman-167747: "Change order" was why I was trying to call.
GetHuman-167747's review of Conns.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Conns.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-167747: Was referred back and fourth between conns and another warrenty company...am beginning to think no contract exists.
GetHuman: Let's quantify your experience contacting Conns.com. On a scale of 1 to 5, how easy is it go get help on a Conns.com problem?
GetHuman-167747: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-167747: I'd give them a five out of five on communication.
GetHuman: And what about Conns.com's ability to quickly and effectively address your problem?
GetHuman-167747: For that I would say one out of five.
GetHuman: And finally- any advice for other Conns.com customers?
GetHuman-167747: Call them early in the day or late. Don't forget any personal or account information you might need for Conns.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-167747 taken from his Conns.com customer service problem that occurred on November 12th, 2017.