Costco: If the information I received works, then*it wa...
A Costco customer review by GetHuman user ~Constance King from November 17th, 2017
Background on ~Constance King's case
GetHuman: ~Constance King - can you tell our other Costco customers when your case took place?
~Constance King: Yes I can. It was evening, on November 7th.
GetHuman: Did you reach out to Costco, and if so, how?
GetHuman: And which of these common Costco customer issues best describes the reason you wanted to talk to them?
(Shows ~Constance King a list of common Costco problems)
~Constance King: "Track order" was why I was trying to call.
~Constance King's review of Costco customer service
GetHuman: So how would you sum up your experience for GetHuman's Costco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Constance King: If the information I received works, then*it was extremly satisactory. If not, who knows? We shall see.
GetHuman: Let's quantify your experience contacting Costco. On a scale of 1 to 5, how easy is it go get help on a Costco problem?
~Constance King: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Constance King: I'd give them a five out of five on communication.
GetHuman: And what about Costco's ability to quickly and effectively address your problem?
~Constance King: For that I would say three out of five.
GetHuman: And finally- any advice for other Costco customers?
~Constance King: Call them early in the day or late. Don't forget any personal or account information you might need for Costco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Constance King taken from his Costco customer service problem that occurred on November 7th, 2017.