Costco: Last night I visited store **** and the conditi...

A Costco customer review by GetHuman user ~Costco store#363 Puerto Rico from November 22nd, 2017

Background on ~Costco store#363 Puerto Rico's case

GetHuman: ~Costco store#363 Puerto Rico - can you tell our other Costco customers when your case took place?
~Costco store#363 Puerto Rico: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Costco, and if so, how?
~Costco store#363 Puerto Rico: I used the 800-220-6000 number I found for on the GetHuman Costco customer phone number page I was on: Costco Customer Service Phone Number
GetHuman: And which of these common Costco customer issues best describes the reason you wanted to talk to them?
(Shows ~Costco store#363 Puerto Rico a list of common Costco problems)
~Costco store#363 Puerto Rico: "Missing Order" was why I was trying to call.

~Costco store#363 Puerto Rico's review of Costco customer service

GetHuman: So how would you sum up your experience for GetHuman's Costco customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Costco store#363 Puerto Rico: Last night I visited store **** and the conditions of e store were like nothing I've seen before. Stuff all over the place, dirty, packages of meat on top of juice boxes. They plenty of associates but no one was around cleaning or organizing anything. *Bad expirience to say the least. I took pictures if you need them. R*****@***.com
GetHuman: Let's quantify your experience contacting Costco. On a scale of 1 to 5, how easy is it go get help on a Costco problem?
~Costco store#363 Puerto Rico: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Costco store#363 Puerto Rico: I'd give them a five out of five on communication.
GetHuman: And what about Costco's ability to quickly and effectively address your problem?
~Costco store#363 Puerto Rico: For that I would say four out of five.
GetHuman: And finally- any advice for other Costco customers?
~Costco store#363 Puerto Rico: Call them early in the day or late. Don't forget any personal or account information you might need for Costco to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Costco store#363 Puerto Rico taken from his Costco customer service problem that occurred on November 19th, 2017.

Costco

3.17 of 5 stars | 66 reviews

~Costco store#363 Puerto Rico's Costco Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Costco, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Costco in any way.

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