I can't describe the experience I had with Dish...
A DISH customer review by GetHuman user ~overit from November 24th, 2017
Background on ~overit's case
GetHuman: ~overit - can you tell our other DISH customers when your case took place?
~overit: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to DISH, and if so, how?
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~overit a list of common DISH problems)
~overit: "Cancel Service" was why I was trying to call.
~overit's review of DISH customer service
GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~overit: I can't describe the experience I had with Dish network today without using *** expletives. This company has the worst customer service on the planet! Satellite service ***** too. Techs are independent contractors who beg you to take the phone survey and give them all "zeros" which equates to "**'s" for fear of losing their jobs. Good luck trying to speak to a customer service manager (if one even exists) you'd have an easier time getting the president of the United States to come to the phone. Don't be fooled by their plans and prices. In the end, you'll regret doing business with this shady outfit. I hate Dish Network.
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~overit: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~overit: I'd give them a five out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~overit: For that I would say three out of five.
GetHuman: And finally- any advice for other DISH customers?
~overit: Call them early in the day or late. Don't forget any personal or account information you might need for DISH to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~overit taken from his DISH customer service problem that occurred on November 22nd, 2017.